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Conditions of purchase

All prices are in EUR inc / excl.VAT depending on the selected setting. We reserve the right to price because circumstances that we do not control, such as amended VAT, major changes in the currency situation, or at purchase prices.


Unit Shipping! We take only a single fee of 5 inkl. VAT.

Payment Types

For card payment, we have signed an agreement with Swedbank and DIBS. They offer a payment solution with very high security.

Invoice (25:-)

Manual invoice company / organization 0:-

We have agreements with the Kreditor Europe AB who handle our invoice service.
Dynamic credit limit.


With this method of payment you pay with your Internet bank, Swedbank.
When you choose to implement an order linked directly to your Internet, where you can log in as you normally. You agree that the purchase, and money is deducted directly from your account at the time you approve the transaction.

We leave guaranteed under the Consumer Protection law.


Returns and complaints 

We apply a generous and customer-oriented return policy and complaint, see our Customer Satisfaction Guarantee.


Complaints / faulty goods

We practice 14 days right after the delivery date (the date when the customer came into possession of the goods), customers are allowed to open and inspect the goods but not mount / use consumables (toner cartridges, drum cartridges, ink cartridges) The simple requirement we put on an authorized return is a return code which may at retur@tonerproffsen.se and that the goods are returned in their original packaging.


Cancellation / Returns
We handle complaints / faulty goods as follows: After contact with us (phone, e-mail, fax), we will send immediately a new product so that the truce will be as short as possible for the customer. We send the complaint document, prepaid / pre address duplication and instructions on how the complaint goes to. We (TonerProffsen) accounts for postage. Contact us complaint: reklamation@tonerproffsen.se, phone: 0171-580 10, fax: 0171-542 07.

Ordering Goods
Ordering product means that we are not applying any right of return when we do not stock this product. Could mean a long delivery time.


Orders placed before 16.00 are normally sent the same day. The customer has the right to cancel the purchase if we can not deliver as promised. If the customer who paid in advance want to lift their purchases because we can not deliver in time, we pay back the client's money away, but at all events within 20 days. Questions on existing orders and deliveries are made to order@tonerproffsen.se

Cookies / other
Under the Electronic Communications Act, which came into force on July 25, 2003, everyone who visits a Web site notified if cookies are used. When you visit this site saved cookies on your computer. These cookies are so-called " Session cookies and used to keep track of your login (if you are logged in) and your shopping basket when you shop. Session cookies are not stored for a long time on your computer, but disappears when you close your browser. If you do not accept the use of cookies, you can set your browser to automatically refuse cookies or to inform you if a web site uses cookies. If you turn off cookies, you will not be able to shop, because the customer basket and login requires cookies to work. You can visit and look at our products without cookies enabled.

We are not selling to minors without their parents approval.

We follow ARN's ruling in the dispute.

Replacement Products

Some suppliers have exchange programs for certain items, where appropriate, the client must send the replacement within a certain time to avoid after billing. Are you uncertain about which articles it is, just contact us. 


We leave not out of our customers address or e-mail.

General questions or contact
Put to shop@tonerproffsen.se Tel: 0171-580 10 Fax: 0171-542 07

We are a Trygg E-handlare

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© 2006-2010 TonerProffsen - All rights reserved

Digital Copy Center Helgövägen 9, 746 30 Bålsta, Sweden
Tel: +46 (0)171-580 10 | Fax: +46 (0)171-542 07 | E-mail: shop@tonerproffsen.se